FREQUENTLY ASKED QUESTIONS

Do you accept DVA/Workcover/TAC/3rd Party Invoicing?

DVA & TAC – no sorry!

Workcover – Yes, however Workcover don’t usually cover the entire treatment costs, and sometimes vary the amounts they pay. To help avoid any confusion, I ask that my clients pay me directly in full, and I provide them with a receipt that they will be able to use to claim.

3rd Party Invoicing – Yes! I regularly see clients that are fully funded through Care Agencies, Government Redress Schemes etc. This does need to be pre-arranged, and the 3rd Party must be responsible for covering the entire treatment costs.

Yes! However I do not have a HICAPS terminal, and therefore cannot offer on-the-spot claiming. I ask for my clients to pay for their treatment in full via cash or bank transfer, and I can provide a receipt for manual private health claiming.

This depends on what you need treated. In general, I prefer to have 15mins per area of the body. For example, neck = 15mins, shoulders = 15mins, back = 15mins – Therefore it would be best to book at least 45mins for a back/neck/shoulders massage. The common common appointment time is 1hr, however if you only want 1 area treated, the shortest appointment is 30mins.

There is a different answer for everybody, and it all comes down to how well your body responds to this treatment. However in general, its best to string a few appointments closer together, so that your body adapts better to the treatment and doesn’t have as much time to build all that tension back up again.
It has probably taken a while to build up your tension, so its unlikely that 1 treatment will be a permanent fix. During the first few treatments I will assess how well your body responds to my different treatment options and work out an on-going treatment plan from there.

Some pain is commonly associated with Remedial Massage/Myotherapy treatments.  The pain is caused as we place pressure on tight areas of your muscles, known as Trigger Points, or “knots”.  Put simply, nothing happens in our body without our brain telling it to do so.  So my goal in treatments is to cause some pain, which will highlight to the brain that there is a problem here, and it needs to fix it.  Our brain responds to this new pain (It may have been ignoring your muscle pain because it’s always tight and sore, so you didn’t realise how painful that spot was), and it activates our natural healing responses such as increased blood flow with hormones/nutrients/oxygen and everything our muscles need to repair.

1-2 days of soreness is a common side-effect of a Remedial Massage/Myotherapy treatment.  As explained above, the treatment may have aggravated some sore areas which your brain was ignoring but is now very aware of.  This soreness can be alleviated through drinking water, movement, heat and/or ice and stretching.  If you are sore for 3 days or more, please let me know at or before your next treatment, as it means that I went a little too hard for your body to handle, and need to adjust accordingly.  Once I learn your body, and your body gets used to receiving treatment, this pain will occur less and less.

While there are risks to any type of treatment, the chances of something bad happening are very low, and I have completed specific training for these tools. 

Cupping usually leaves bruise-looking marks on the skin, which should not be painful to touch, and generally fade within 1 week. 

There are a few more risks with dry needling, including pneumothorax (puncturing a lung), however I use particular techniques to decrease the chances of this happening.  A small bruise where a needle enters the skin can be normal and will heal as a normal bruise. 

A Myotherapist is not trained to read the actual images, however, please bring your report in to your next appointment and I will take a note and copy of that.  If you would like to bring your images in, it is always great to take a look at them, but it’s unlikely I would be able to pick up anything that’s not in your report.

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